Documentation
Back
  • Getting Started
    • Create Your First Ad
    • Teams, Brands, and Navigation
    • Generation Basics
  • Brands
    • Create a Brand
    • Work in a Brand
    • Manage Brand Settings
    • Brand Guidelines and Website Data
    • Connect Publishing Accounts
    • Manage Brand Members
  • Create Ads
    • Playground vs Launchpad
    • Create Video Ads
    • Create Static Ads
    • Create UGC Ads and Personas
    • Create Rich Media Ads
    • Create Carousel Ads
    • Create Product Ads
  • Tools
    • Image Studio
    • Remove Background
    • Generate Vector
    • Adapt Ad
    • Video Generator
    • Edit Video
  • Campaigns & Personalization
    • Data Sheets
    • Personalize a Static Ad
    • Review and Approve a Set
    • Work with a Creative Set
    • Export a Set
    • AI Values per Row
    • Generate a Template from a Data Sheet
    • Personalized Rich Media Sets
    • Fit Long Values in Their Box
    • Sets in Campaigns and Assistants
  • Media & Delivery
  • Team & Account
    • Compliance Settings
  • Help & Troubleshooting
  • Developers & Automation
    • API
    • MCP
      • MCP setup

Teams, Brands, and Navigation

Understand what belongs to your team versus a brand, and how to move between them.

AdGreetz has two workspace levels. Mixing them up is the most common reason people generate work in the wrong place or cannot find a result.

Team workspace

The team is the account you share with colleagues. It owns:

  • Team members and roles
  • Credits, usage, and billing
  • The team Media Library
  • Tools (Image Studio, Video Generator, and the other utilities) and Playground surfaces (Freeform, Video Ad, Product Ad, UGC Ad, Static Ad, Rich Media, Carousel)
  • The Brands list

Open it from the workspace switcher, or choose Back to workspace from inside a brand.

Brand workspace

A brand is one business you create ads for. Its home opens on the prompt box, Describe the ad you want. Set Format, Sizes, and Goal, then Generate. Or start from a format sits under the box and opens that format's studio.

Brand workspace with the prompt box above the format cards

It also owns:

  • Brand details, picture, and guidelines
  • Campaigns and data sheets
  • Brand Media Library
  • Generated video, static, rich media, and carousel ads
  • Personas
  • Publishing connections (YouTube, Meta, Instagram, TikTok)
  • Brand members (people from the team who can work in this brand)

Open a brand from Brands, or switch brands from the brand selector in the sidebar.

How to tell where you are

ClueMeaning
Sidebar shows Brands, Playground, and team SettingsYou are in the team
Breadcrumbs end in Brands › the brand name, the sidebar selector is labelled Brand, and the page shows Brand settingsYou are inside a brand
Brand selector shows the current brand nameCreations will attach to that brand

Warning: Always confirm the current brand name before you generate, upload, or connect a publishing account. Connections belong to the current brand, not every brand on the team.

Typical paths

  • Start work for a known brand: Team → Brands → open the brand → Describe the ad you want, or a card under Or start from a format.
  • Explore a format first: Team → Playground. Playgrounds can attach the result to an existing brand or create a new one.
  • Generate or refine one asset: Team → Tools. See Tools.
  • Invite a colleague: Add them to the team first, then add them to the brand. See Manage brand members.

Next

  • Create a brand
  • Work in a brand