Generation Basics
What AdGreetz needs before it can generate, how to watch progress, and where finished ads appear.
Every generation spends team credits. Brand-scoped ads write into that brand. Team Tools often write to the team Media Library unless you pick a destination brand — Video Generator always saves to the team library. This page covers the shared rules. Format-specific steps live under Create ads. Tool-by-tool steps live under Tools.
What AdGreetz needs
Most brand-scoped generators expect:
- A selected brand
- A public Website on that brand
- Enough team credits
- Optional but recommended: reviewed Brand Guidelines, plus logos or product images
A few tools (for example some media editors, or Product Ad with an existing brand) can run with a thinner brand record. Do not assume every surface has the same website rule.
Where to start a generation
| Start from | Use it when |
|---|---|
| Brand home | You already know the brand and want the result stored there |
| Brand sidebar (Video Ads, Static Ads, and so on) | You are already in the brand and want that format's library |
| Team Playground | You are exploring a format and will attach or create a brand during the flow |
| Team Tools | You want one image, clip, cutout, SVG, or resized static ad — not a full ad workflow |
See Create ads for the ad-format chooser, Playground vs launchpad for the two front doors, or Tools for the utilities.
While a job is running
- You can stay on the generation page or leave it. The job continues on the server.
- The brand home Recent activity feed shows in-progress items with a status badge.
- Each format library (Video Ads, Static Ads, Rich Media, Carousels) lists the same work.
- Typical video jobs take a few minutes. Complex jobs can take longer.
You do not need to keep the browser tab open for the job to finish.
Finding the result
For a brand-scoped ad (brand home, brand sidebar, or Playground):
- Open the brand that owns the job.
- Check Recent activity on the brand home, or open the matching sidebar item.
- Filter the activity wall if you have many items (Videos, Static Ads, Carousels, Rich Media).
Video, Static, Carousel, and Rich Media playgrounds open the brand result page when a run succeeds. Product Ad and UGC Ad stay on the playground while they generate, and you open the video editor from that studio.
For team Tools:
- No destination brand, or Video Generator — open team Media Library
- Destination brand selected — that brand's Media Library
- Adapt Ad — that brand's Static Ads list, not a media library
If the output is wrong
- Off-brand colors, fonts, or voice — fix Brand guidelines, then generate again.
- Wrong business — confirm you were in the correct brand. Video, Static, Carousel, and Rich Media playgrounds create a brand from Brand options. Product Ad and UGC Ad use Existing or New brand.
- Failed or stuck jobs — retry once, then see Help.